Professional
Plumbing Solutions You Can Count On
Your home deserves safe, efficient, and long-lasting plumbing systems. At CustomAir, we bring over 25 years of residential plumbing experience to homeowners across Kelowna and the rest of the Okanagan Valley. From leaky faucets to full system installations, our licensed technicians provide reliable solutions with a focus on quality, transparency, and customer satisfaction.
Whether you’re upgrading your kitchen, facing a plumbing emergency, or simply need routine maintenance, we’re here to deliver expert plumbing services that keep your home running smoothly.
Our plumbing team is not only licensed and insured but also extensively trained in both traditional and modern plumbing techniques. We use high-quality materials, stay updated on building codes, and treat your home with the utmost care and respect.
Every service call is an opportunity for us to exceed your expectations. We offer upfront pricing, clear communication, quality workmanship, and 24/7 emergency support, ensuring you feel confident from start to finish.
The leader in residential Plumbing services
110+ certified technicians & extensive support staff
Trusted since 1991 with over 3 decades of service excellence
24/7 emergency service support availability
Expertise to execute on large-scale residential projects
Local expertise across Okanagan Southern Interior and Thompson Nicola
Common Plumbing Issues
Fixture Installations & Repairs
Whether you’re remodelling your bathroom or upgrading your kitchen sink, properly installed plumbing fixtures are essential for functionality and design. We install and repair a wide range of fixtures including faucets, showerheads, sinks, toilets, bathtubs, and bidets. Our team ensures every fixture is properly aligned, sealed, and functioning, eliminating the risk of future leaks or water damage.
We also handle repairs for dripping faucets, leaking toilets, and outdated fixtures, helping you conserve water and reduce utility bills.
Drain Cleaning & Unclogging
Clogged drains are more than an inconvenience, they can lead to backups, foul odours, and even pipe damage. At CustomAir, we use professional-grade equipment to safely clear blocked drains in your sinks, showers, tubs, and main sewer lines.
We tackle everything from grease build-up and soap scum to tree root intrusions. Our methods are safe for your plumbing and environmentally responsible, restoring free-flowing drains without the guesswork.
Leak Detection & Repairs
Undetected leaks can silently damage your home’s foundation, drywall, and flooring. Using advanced leak detection tools, including thermal imaging and acoustic sensors, we can pinpoint the source of water leaks behind walls, beneath floors, or in your ceiling.
Our team not only locates the problem but also provides lasting repair solutions using modern piping materials and best-in-class techniques, reducing the risk of recurring issues.
Hot Water Tank Installation & Repair
Running out of hot water frequently?
It might be time for an upgrade. We install, maintain, and repair all types of hot water heaters, including conventional tanks and high-efficiency tankless models.
Our Kelowna plumbers help you choose the right size and model for your home’s needs. We also offer routine maintenance services like flushing sediment and checking valves to extend the life of your unit.
Water Pressure Troubleshooting
Low or inconsistent water pressure can make daily tasks frustrating. Whether it’s isolated to one faucet or affecting your entire home, we perform full system diagnostics to identify the underlying cause, such as clogged pipes, corroded plumbing, faulty pressure regulators, or municipal supply issues.
Once diagnosed, we implement practical, long-lasting fixes to restore steady and sufficient water flow throughout your home.
Kitchen & Bathroom Plumbing for Renovations
A successful home renovation requires expert plumbing to match your new layout. Our team works closely with your contractor to reroute water lines, upgrade drainage systems, and ensure every aspect of your new kitchen or bathroom complies with local codes.
From installing dishwashers and garbage disposals to relocating shower lines, we make sure your plumbing is future-proofed and renovation-ready.
Water Filtration & Softener Systems
Okanagan water often contains minerals and impurities that can affect water taste, appliance longevity, and even skin and hair.
We install advanced water filtration systems and softeners designed to remove sediment, chlorine, calcium, and other hard minerals.
Whether you’re looking for point-of-use filters or whole-home systems, we help you enjoy cleaner, healthier water every day.
Backflow Prevention & Testing
Backflow can pose serious health hazards by allowing contaminated water to flow back into your clean supply. We install, repair, and test backflow prevention devices to keep your water supply safe and in compliance with municipal regulations.
This is particularly important if your home includes irrigation systems, hot tubs, or secondary water sources.
Pipe Repairs & Whole-Home Re-piping
Aging or damaged pipes can lead to leaks, corrosion, poor water pressure, and water discolouration. We offer comprehensive pipe repair and replacement services, from fixing a single burst pipe to re-piping your entire home.
Using durable, modern materials like PEX and copper, we ensure your plumbing system is reliable, code-compliant, and built to last.
Our Residential Plumbing Advantages
- 25+ Years of Experience
- Licensed and Insured Technicians
- Quality Workmanship
- 24/7 Emergency Support Service
- Friendly and Respectful Staff
- Top-Quality Products & Trusted Brands
- Clear Communication at Every Step
Service areas
Proudly Serving the Interior of British Columbia
Kelowna, West Kelowna, Penticton, Vernon, Lake Country, Summerland, Peachland, Kamloops, Salmon Arm, Coldstream, Armstrong, Oliver, Osoyoos, and surrounding communities.
Need fast, reliable support? We’re just a call away.
Request a Quote or Book Your Service Today
From minor leaks to major installations, CustomAir delivers the residential plumbing services you can depend on. Contact our team today to schedule an appointment, request a quote, or speak to a plumbing specialist.
Frequently Asked Questions
Yes, we offer 24/7 emergency plumbing services for issues like burst pipes, major leaks, and sewage backups. Just call us and we’ll dispatch a technician as soon as possible.
Costs vary depending on the job’s complexity. We offer upfront, transparent pricing with no hidden fees. Contact us for a personalized quote.
Absolutely! We specialize in plumbing for renovations, including new fixture installations, drain re-routing, and code-compliant upgrades.
Yes. We install and service both traditional and tankless water heaters. Our team will help you select the best option for your home’s size and needs.
Signs include sudden water bill increases, mold growth, water stains, or low pressure. We use advanced tools to detect and fix hidden leaks efficiently.
We work with trusted brands and tailor systems to match the local water conditions in Kelowna and the surrounding area.
Yes. We provide detailed plumbing inspections that can help homeowners or buyers assess the condition of a home’s plumbing systems.