CustomAir has 120+ service technicians across B.C. who are skilled troubleshooters working on over 8000 sites throughout BC.
Service
Core skills include:
- Refrigeration
- A-gas
- Boilers
- Geothermal
- Energy Recovery systems
- Gas calibration
CustomAir has helped solve complex mechanical issues over a 30+ year history.
What separates CustomAir is when a complex mechanical problem is solved, we don’t stop there, we determine root cause of failure and enact measures to prevent it from happening again.
We just don’t change parts we identify and solve problems. We do believe the difference is service and we care. Our job is to make yours easier.
Call us today and see why so many trust our knowledge, experience, and technical approach.
- 120 + service technicians, highly trained, and certified
- 2-hour emergency service response times
- 24/7 operation
- Coverage across multiple trades
- Continuous learning on new technologies
- Relationships with countless equipment manufacturers
- Fast systematic approach to service identifying issues and root causes

Planned Maintenance
CustomAir takes pride in managing over 3500 active HVAC and Plumbing planned maintenance programs across B.C. With consistent investment in automated software, planned maintenance with CustomAir is dispatched efficiently and effectively.
The CustomAir planned maintenance program provides more than filter changes or visual inspections. Our highly trained technicians perform preventative tasks and identify issues before they become more costly repairs. This program developed over years of experience saves our client partners from unplanned downtime, high equipment repair costs, and capital replacements.
CustomAir planned maintenance program benefits:
- Ensures safe operation of equipment.
- Drastically reduces service calls.
- Increases life expectancy of equipment.
- Protects costly critical components.
- Provides energy savings from equipment operating more efficiently.
- Holds and ensures manufacturer warranties on equipment.

